Privacy notice

Your privacy is important to IHE Delft. This privacy notice provides information about the personal information that IHE Delft collects, and the ways in which IHE Delft uses that personal information. In this privacy statement we will explain how we handle your personal details. 

Collecting your personal details

IHE Delft collects personal details (if this is necessary) in order to provide services, to conduct transactions, to register participants of the Capacity Development Symposium, to distribute information or to grant access. The information that we collect is always intended for a specific purpose: in other words we do not collect more information than is necessary for that purpose. Furthermore, IHE Delft may collect and use the following kinds of personal information:

  • Information about your use of this website (including what pages you visit and time and date of your visit);
  • Information that you provide using for the purpose of registering with the website (including your name, email address, job title, company name and country);
  • Information about transactions carried out over this website (including your comments and messages); and
  • Any other information that you send to IHE Delft.

We may also collect your details if you leave them on the Institute’s websites, in order to keep you informed of the diverse activities at the institute.

It is also permitted to collect personal information within the Institute within the framework of scientific research. This concerns the personal details of participants in a study. This information is processed in accordance with the law and the ‘Code of conduct for the use of personal details in scientific research’ (VSNU). If medical details are involved, Federa’s relevant codes of conduct will also apply (the codes on ‘Good conduct’ and ‘Proper Use’).

Using personal details

The Institute uses personal details collected from you for operational management purposes and to be able to properly perform its legal tasks and obligations with regard to education and research. The following overview describes the most important processes that IHE Delft may use your personal information for:

  • Administer this website;
  • Personalise the website for you;
  • Enable your access to and use of the website services;
  • Publish information about you on the website;
  • Send to you products that you purchase;
  • Supply to you services that you purchase;
  • Send to you statements and invoices;
  • Collect payments from you; and
  • Send you marketing communications.

Where IHE Delft discloses your personal information to its agents or subcontractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy notice.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, IHE Delft may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Personal details that we have collected from you may be stored and processed in the Netherlands or any other country within the European Union. In exceptional situations, data may be processed in a country outside the European Union. We only permit this if the legally required security and privacy measures have been taken. 

IHE Delft operates to enable the use of the information in accordance with this privacy notice.

IHE Delft will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

IHE Delft will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

IHE Delft may update the privacy statement if there are new developments in our working practice or if there are changes in the relevant laws or legal precedents. Therefore please check it occasionally to see if anything has changed. The most recent substantive change to this privacy statement was made on 25 May 2018.

Other websites

This website contains links to other websites.

IHE Delft is not responsible for the privacy policies or practices of any third party.

Contact IHE Delft

We roughly distinguish two types of automated email: transactional email that you have initiated/requested yourself, and recruiting email. Transactional email is an essential part of a service that you have chosen, such as resetting a password or confirming an application or a request for information. You therefore cannot unsubscribe for this type of email.

If you have consented to receiving recruiting emails such as newsletters or invitations to events, you may withdraw your consent. This type of email has opt-out options. Due to the decentralized nature of email communication, there is no institute-wide opt-out option.

Just as for the websites, IHE Delft uses analysis tools to analyse the reading and clicking behaviour for newsletters in order to analyse and improve our newsletters. We do not however link this information to your personal details.

If you have any questions about this privacy policy or IHE Delft's treatment of your personal information, please write:

  • by email to IHE Delft (Data Protection Officer at dpo@un-ihe.org ).